Do I have to pay for return shipping?

Modified on Fri, 18 Jul at 12:29 AM

  • Option 1 (Customer Arranged Shipping): You're responsible for shipping costs and package safety. We recommend using trackable services with insurance. Echi Knife is not liable for lost/damaged customer-arranged shipments.
  • Option 2 (Echi Provided Label): We provide a prepaid shipping label ($35 return fee deducted from refund). Echi Knife assumes responsibility for lost/damaged shipments.

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